Privacy Policy
This Privacy Policy describes how AthleteEdge, a division of EDG Athlete LLC, headquartered in Saratoga Springs, Utah, collects, uses, shares, and safeguards your personal information when you interact with our website, platform, and professional technical services.
Introduction
AthleteEdge operates under the legal entity EDG Athlete LLC, a company registered in the United States with its principal place of business at 1481 S Sage Bloom Way, Saratoga Springs, Utah 84045-5377. Throughout this document, references to AthleteEdge, we, us, or our refer to EDG Athlete LLC and its operating division AthleteEdge.
This Privacy Policy explains our practices regarding the collection, processing, storage, and disclosure of information from individuals and entities who engage with our computer systems design, platform architecture, and professional technical services. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly, transparently, and in compliance with applicable data protection laws.
By accessing or using the AthleteEdge website at athleteedge.buzz, utilizing our platform, or engaging our professional technical services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our services and refrain from providing personal information through our platform.
We recognize that trust is the foundation of any professional relationship. As a provider of computer systems design and technical engineering services, we understand the sensitivity of business data, architectural plans, and infrastructure specifications. This policy applies to all information collected through our website, communications, service engagements, and any related interactions with AthleteEdge and EDG Athlete LLC.
Section 2Information We Collect
We collect several categories of information to deliver our professional services effectively and to maintain the security and performance of our systems. The types of information we collect depend on your interactions with AthleteEdge and the nature of your engagement with our services.
Personal Identification Information
When you contact us, submit inquiries through our website, or engage our services, we may collect personal identifiers including your full name, email address, phone number, job title, company name, and professional affiliation. This information is voluntarily provided by you when completing contact forms, requesting consultations, or initiating service engagements.
Communication Data
We collect the content of communications you send to us, including emails, contact form submissions, project briefs, and any attachments or supporting documentation you provide. This helps us understand your requirements and deliver responsive, informed technical consultation.
Usage and Technical Data
When you visit our website, our servers automatically collect certain technical information. This includes your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, timestamps of page visits, pages viewed, and time spent on each page. We use this data to analyze site performance, diagnose technical issues, and improve user experience.
Cookies and Tracking Technologies
Our website may use essential cookies and similar tracking technologies to ensure core functionality, remember user preferences, and analyze aggregate usage patterns. These technologies help us understand how visitors interact with our platform and identify areas for improvement. You may configure your browser settings to decline cookies; however, this may affect certain features of our website.
Service Engagement Data
For clients who engage our professional technical services, we may collect project-specific information including system architecture specifications, infrastructure requirements, deployment configurations, security assessments, and related technical documentation. This data is collected solely for the purpose of delivering agreed-upon services and is governed by the terms of our client agreements.
Section 3How We Use Your Information
We use the information we collect for specific, legitimate business purposes that are directly related to the professional services we provide. Each use is grounded in either contractual necessity, our legitimate business interests, your explicit consent, or compliance with legal obligations.
We use your information to deliver and improve our professional technical services, including computer systems design, platform architecture consulting, cloud infrastructure engineering, and related technical engagements. This includes processing your inquiries, preparing proposals and service agreements, and executing contracted project work.
We use contact information to communicate with you regarding your inquiries, projects, and service-related matters. This includes responding to your questions, sending confirmations and updates, and providing important notices regarding your engagement with AthleteEdge.
We analyze website usage data to monitor and improve the performance, security, and functionality of our platform. This includes diagnosing technical issues, optimizing page load performance, detecting and preventing fraud or abuse, and understanding aggregate usage trends to inform platform enhancements.
We may use your information to send relevant updates about our services, industry insights, or technical resources that we believe may be of interest to you. You may opt out of such communications at any time by contacting us or using the unsubscribe mechanism provided in our emails.
Section 4Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We share information only in the limited circumstances described below, and always with appropriate safeguards to protect your data.
Service Providers
We may engage trusted third-party service providers to assist us in operating our website, hosting our platform, managing communications, or delivering services. These providers are contractually bound to process your information only on our behalf, pursuant to our documented instructions, and with confidentiality and security obligations commensurate with this policy.
Legal Compliance
We may disclose your information if required to do so by applicable law, regulation, legal process, or governmental request. This includes responding to valid subpoenas, court orders, or law enforcement requests, as well as protecting our rights, property, or safety and that of our clients and the public.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of all or a portion of the assets of EDG Athlete LLC, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control of your personal data.
With Your Consent
We may share your information for any other purpose when we have obtained your explicit consent to do so.
Section 5Retention and Security
We take the security of your personal information seriously and have implemented a comprehensive framework of administrative, technical, and physical safeguards designed to protect your data against unauthorized access, alteration, disclosure, or destruction.
5.1 Data Minimization Principle
We collect and retain only the minimum amount of personal information necessary to fulfill the purposes described in this policy. We regularly review our data collection practices to ensure we are not retaining information beyond what is required for our legitimate business purposes.
5.2 Encryption Standards
All data transmitted between your browser and our servers is protected using Transport Layer Security (TLS) encryption. Data at rest within our infrastructure is encrypted using industry-standard AES-256 encryption protocols. Encryption keys are managed with strict access controls and regular rotation policies.
5.3 Access Controls
We enforce strict role-based access controls across our systems. Only authorized personnel with a legitimate business need may access personal information, and such access is granted on a least-privilege basis. All access events are logged and subject to regular audit review.
5.4 Retention Periods
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. For inactive client records, data is archived and ultimately purged from our active systems after a retention period of seven years from the conclusion of the client relationship, unless a longer period is mandated by regulatory requirements.
5.5 Infrastructure Security
Our hosting infrastructure is protected by network firewalls, intrusion detection and prevention systems (IDS/IPS), distributed denial-of-service (DDoS) mitigation, and continuous security monitoring. We conduct regular vulnerability assessments and penetration testing to identify and remediate potential security weaknesses.
5.6 Authentication and Session Management
We implement strong authentication mechanisms including multi-factor authentication for administrative access, secure session management with automatic timeouts, and brute-force protection on all authentication endpoints.
5.7 Incident Response Plan
We maintain a documented incident response plan that outlines procedures for detecting, containing, and remediating security incidents. In the event of a data breach involving personal information, we will notify affected individuals and relevant authorities within the timeframes required by applicable law.
5.8 Third-Party Security Assessments
We periodically engage independent security firms to conduct external security assessments and code reviews of our platform. Findings from these assessments are tracked and remediated according to severity-based service level objectives.
5.9 Employee Training
All AthleteEdge personnel undergo mandatory data privacy and security training upon onboarding and on an annual basis thereafter. This training covers data handling procedures, phishing awareness, secure development practices, and incident reporting protocols.
International Data Transfers
As a United States-based company, your personal information is primarily processed and stored on servers located within the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are located, and where data protection laws may differ from those in your jurisdiction.
By using our services or providing us with your personal information, you consent to the transfer of your data to the United States. We take appropriate steps to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy and applicable law, including the use of standard contractual clauses or other approved transfer mechanisms where required.
For clients located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we implement appropriate safeguards for cross-border data transfers, including adherence to the EU-U.S. Data Privacy Framework principles where applicable, or the use of standard contractual clauses approved by the European Commission.
Section 7Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you. We are committed to honoring these rights and provide the following mechanisms for exercising them.
7.1 Right to Access
You have the right to request confirmation of whether we are processing your personal information and to obtain a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format.
7.2 Right to Rectification
If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update such information without undue delay.
7.3 Right to Erasure
You have the right to request the deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent upon which the processing is based.
7.4 Right to Restrict Processing
You may request that we restrict the processing of your personal information in specific circumstances, including when you contest the accuracy of the data or object to processing, pending verification of our legitimate grounds.
7.5 Right to Data Portability
You have the right to receive your personal information in a portable format and, where technically feasible, to have that data transmitted directly to another data controller of your choosing.
7.6 Right to Object to Processing
You may object to the processing of your personal information for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, and we will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.
7.7 Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to the withdrawal.
7.8 Right to Lodge a Complaint
You have the right to lodge a complaint with a relevant supervisory authority if you believe that our processing of your personal information violates applicable data protection law. We encourage you to contact us first so that we may address your concerns directly.
To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within thirty days or as otherwise required by applicable law. We may need to verify your identity before processing your request and may ask for additional information to confirm your identity.
Section 8Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18 years of age. Our website and platform are designed for professional audiences and business clients seeking computer systems design, platform architecture, and technical engineering services.
If we become aware that we have inadvertently collected personal information from a child under 18 without verified parental consent, we will take prompt steps to delete that information from our systems. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we may take appropriate action to investigate and remove such data.
We do not engage in targeted advertising directed at children, nor do we sell the personal information of minors. Our compliance with the Children's Online Privacy Protection Act (COPPA) and similar international regulations is a priority, and we continually review our practices to ensure alignment with these protections.
Section 9Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or operational requirements. When we make changes, we will revise the effective date at the top of this policy and post the updated version on our website at athleteedge.buzz/privacy.
For material changes that significantly affect how we handle your personal information, we will provide additional notice, which may include sending an email notification to the address we have on file, displaying a prominent notice on our website, or requesting your renewed consent where required by law. We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices.
Your continued use of our services after any modification to this policy constitutes your acknowledgment and acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of our services and contact us to discuss any concerns regarding your data that may be in our possession.
Section 10Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us using the contact details below. We are committed to addressing your inquiries promptly and transparently.
Get in Touch
DBA AthleteEdge
Saratoga Springs, UT 84045-5377
United States